Serving Our Local Community

IT Support Built on
Integrity.

"Good help no longer hard to find."

From one-time repairs to fully managed IT services — TegrityTek brings enterprise-grade security, reliable backups, and transparent support to small businesses that deserve better.

Enterprise-Grade Security
Fast Local Response
Transparent Flat-Rate Pricing
Microsoft Intune Deployments

Services Tailored for
Small Business

Whether you need a one-time fix or an ongoing IT partner, TegrityTek has you covered — with the same honesty and care every time.

Break / Fix Support

Hardware failures, software issues, slow machines — we diagnose and resolve problems fast, with honest pricing and no upselling.

Managed IT Services

Your dedicated IT department at a fraction of the cost. Proactive monitoring, updates, and maintenance so issues are caught before they hit you.

Advanced Security

Enterprise-grade antivirus, endpoint protection, and threat monitoring — keeping your business and client data safe around the clock.

Backup & Continuity

Automated, verified backups with tested recovery plans. When disaster strikes, you'll be back up and running — not starting from zero.

Device Standardization

Uniform configurations across all your machines means predictable performance, easier support, and a professional environment for your team.

Network & Infrastructure

From secure Wi-Fi setup to firewall configuration and network audits — we build the foundation your business runs on.

IT Support With
Values You Can See

We built TegrityTek because small businesses deserve the same quality of tech support as the big guys — without the runaround, the jargon, or the surprise bills.

01

Integrity First

We tell you exactly what's wrong, exactly what it'll cost, and exactly what we're doing. No hidden fees, no unnecessary upsells.

02

Transparent Reporting

Monthly reports showing what we've monitored, patched, and resolved — so you always know the value you're getting.

03

Locally Invested

We're your neighbors. When you call, you reach a real person who knows your setup — not a distant help desk ticket queue.

04

Affordable & Scalable

Plans built for small business budgets, with the option to grow as you grow. Never pay for more than you need.

At a Glance
24/7
Monitoring
<4h
Response Time
100%
Transparent Billing
#1
Local MSP

"Finally, an IT company that explains things in plain English and doesn't make me feel dumb for asking questions."

— Local Small Business Owner

Simple, Honest Plans

Managed service agreements are structured to protect you and ensure consistent, accountable support. Every plan includes a clear service agreement with defined response times, deliverables, and escalation paths — so there are never any surprises.

Break / Fix
Pay as you need it
  • On-site & remote support
  • Hardware diagnostics & repair
  • Software troubleshooting
  • Virus & malware removal
  • No monthly commitment
Get a Quote
Managed Pro
Full IT department experience
  • Everything in Managed Essentials
  • Device standardization & imaging
  • Advanced threat & firewall management
  • Priority on-site response
  • Vendor management & liaison
  • Strategic IT roadmap planning
Contact Us
Military Veteran Discount

You supported our country.
We're going to support you.

TegrityTek proudly offers a 10% discount on every service we provide to all U.S. military veterans — no exceptions, no fine print. Whether you need a one-time repair or a full managed service agreement, that discount is yours on every invoice, every time. It's the least we can do.

Claim Your Discount
10% OFF All Services

Your MSA Is Your
Peace of Mind

A TegrityTek managed service agreement isn't just a contract — it's a commitment. You'll know exactly what we do, when we do it, and how we prove it.

Defined SLAs

Every agreement specifies guaranteed response times, resolution targets, and escalation procedures. No ambiguity — just clear, enforceable commitments.

Monthly Reporting

Detailed monthly reports covering what was monitored, patched, resolved, and flagged. You'll always have documented proof of value and activity.

24/7 Monitoring

Continuous endpoint, network, and security monitoring. Threats and failures are detected and acted on before they affect your business operations.

Security Compliance

We document and maintain your security posture — antivirus status, patch levels, backup verification — helping you stay audit-ready and protected.

Quarterly Business Reviews

We sit down with you each quarter to review performance data, upcoming needs, and IT strategy — making sure your technology grows with your business.

Dedicated Account Contact

MSA clients get a named point of contact who knows your environment, your team, and your business goals — not a rotating help desk queue.

AI-Assisted Management &
Intune Deployments

TegrityTek leverages enterprise-grade tooling — including AI-powered threat detection and Microsoft Intune — to give your small business capabilities that were once reserved for large IT departments.

AI-Powered

Intelligent IT Management

Our tools don't just watch your systems — they learn them. AI-assisted monitoring identifies anomalies, predicts failure patterns, and surfaces threats before they become incidents.

Behavioral Threat Detection AI models flag unusual activity patterns across all endpoints in real time
Predictive Maintenance Machine health scoring alerts us to hardware and software issues before they cause downtime
Automated Remediation Common issues are resolved automatically, reducing your exposure window to near-zero
AI-Assisted Ticketing Smart triage routes issues to the right resolution path instantly, cutting resolution times
Microsoft Intune

Device Control at Scale

We deploy and manage your entire fleet through Microsoft Intune — giving every device in your organization a consistent, secure, and policy-compliant configuration from day one.

Zero-Touch Enrollment New machines are provisioned and policy-configured automatically — ready to use out of the box
Unified Device Policies Enforced security baselines, BitLocker encryption, and Windows Update controls across every endpoint
App Deployment & Control Push, update, and remove software to any device silently — no user intervention required
Remote Wipe & Compliance Instantly lock or wipe lost or compromised devices, and enforce compliance before granting access

With Intune + AI tooling, your first new hire can have a fully configured, security-compliant machine on their desk — ready to work — the same day it arrives. No manual setup. No inconsistency. No gaps.

Built for the Businesses
That Drive Our Community

From the garage shop on the corner to the clinic down the street — if your business runs on technology, TegrityTek has your back. We specialize in serving local small businesses across a wide range of industries.

Automotive

Repair shops, dealerships, and detailers rely on us to keep their scheduling, billing, and diagnostic systems running without a hitch.

Manufacturing

We keep production floor systems, inventory management, and operational networks stable, secure, and performing at full capacity.

Retail

Point-of-sale systems, inventory software, and customer data all demand rock-solid uptime. We make sure your store never skips a beat.

Healthcare

Clinics and medical offices trust us for HIPAA-conscious IT practices, reliable systems, and the security their patients' data demands.

Mom & Pop Shops

Independent businesses deserve enterprise-quality IT without enterprise pricing. We treat every small shop like they're our most important client.

What Our Clients Say

5.0
★★★★★

Real feedback from real local businesses — neighbors who got the help they needed without getting gouged.

MR
Mike R.
Mike's Auto & Tire — Automotive
★★★★★

"I was expecting to get hit with some ridiculous bill like every other IT place I called. TegrityTek didn't cost me an arm and a leg — their managed plan is flat-rate and I know exactly what I'm paying every month. My shop's computers haven't gone down once since we signed up. These guys are the real deal."

3 weeks ago
SJ
Sandra J.
Sunshine Pediatric Clinic — Healthcare
★★★★★

"As a small clinic we needed solid security and backups without spending a fortune. TegrityTek set us up with everything — antivirus, automated backups, the works — and it didn't cost an arm and a leg. They explained everything in plain language and were upfront about every dollar. Couldn't ask for better."

1 month ago
DT
Dave T.
Tri-State Precision Parts — Manufacturing
★★★★★

"We had a network failure on a Monday morning and TegrityTek had us back up within the hour. On top of that, their monthly fee is genuinely fair — I've paid three times as much with other companies for half the service. They standardized all our floor machines too. Night and day difference."

6 weeks ago
LP
Linda P.
The Petal Shoppe — Mom & Pop Retail
★★★★★

"I'm not a tech person at all, and I was terrified of what IT support was going to cost me. TegrityTek was honest from the very first call. No upselling, no confusing jargon, and the price didn't cost me an arm and a leg — I honestly couldn't believe how reasonable it was. They treat my little flower shop like it matters. Because to them, it does."

2 months ago
U.S. Army Veteran
JC
James C.
Veteran-Owned Small Business — Knoxville, TN
★★★★★

"I served two tours because I believed in putting America first — protecting what we've built and making sure the people back home could keep living their lives. Coming home and starting my own business was the hardest thing I've ever done. You'd think after everything, a fair deal wouldn't be too much to ask. Most places didn't see it that way. TegrityTek did. They didn't just give me a discount — they sat down with me, explained everything, and made sure I wasn't paying for a single thing I didn't need. For the first time since I got out, I felt like somebody had my six. They put me first, the same way I put this country first. That means more than I can say."

1 month ago
KW
Karen W.
Westside Family Diner — Mom & Pop
★★★★★

"We're just a family diner, not some big corporation. TegrityTek never made us feel small for that. They set us up with backups and security monitoring and it did not cost an arm and a leg — I was shocked at how affordable it was. When our register computer crashed on a Saturday, someone picked up the phone. That means everything."

7 weeks ago

Let's Talk About Your Business

Ready to stop worrying about IT? Reach out and we'll put together the right plan for your team — no pressure, no jargon.

(423) 790-6098
support@tegritytek.com
Oak Ridge, TN & Surrounding Areas